Resolve Problems Quickly and Effectively

Personal & Professional Development

Ansoff wrote during a period when baby boomers’ parents had mastered the art of spending; the economies of the Western world in particular were experiencing exponential growth making the extent of economic growth pretty easy to predict.

Formal planning and forecasting is highly useful for management and control, but its relevance tends to be lost in environments of great uncertainty. The only certainty we enjoy in this decade is that certainty itself is a diminishing commodity.

Re-Define Your Customer Service Needs

Re-Define Your Customer Service Needs

Discover how to Re-Define Your Customer Service Needs so that you can not only add value, but you can also become outstanding in terms of meeting your customers personal needs and professional requirements.

By discovering how to re-define your customers needs you will be effectively enhancing your personal ability to meet your customers requirements whilst at the same time adding significant benefit and value to the very service you provide your client, which in effect, will exceed the expectations of your customers and clients.

Achieve this and you will have a customer or friend for life.

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Thinking Into Results

If you want more out of life, but aren’t sure what it is and if you’ve tried to make changes in the past without success and if you have a specific personal or professional goal but don’t know how to achieve it then this is the program for you. If you want to make a major changes in your life then you need to go much deeper. If you want different results you will need to create change at the level where your results were created.

Thinking into Results is one of a kind system based on more than 50 years of dedicated research into the science and psychology of personal achievement and what really makes people successful.

Thinking into Results is the most powerful program EVER created by the Proctor Gallagher Institute for quickly and permanently transforming any goal, dream, or desire into reality.

Thinking Into Results is a 24-week program designed to bring about positive, profound and permanent change in any area of your life. This program is being used by professionals, individuals, teams, and corporations all over the world. There is NO outcome which this system not cannot deliver.

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What We Do

One of the earliest publications on the theory of strategic management can be attributed to “the father of strategy”, Igor Ansoff. His book, Corporate Strategy, was published in the mid-1960s, and provided insight into a strategic-planning process that was extremely complex, but was recognised for its groundbreaking credentials and relevance to that period of time.

Strategic Management Institute (SMI) conducted a survey in the mid-2000s into the use and application of strategy and strategic planning. We wanted to address one of our concerns: that Ansoff’s method of strategic planning was out of date not long after the time of its launch.